General shipping information

ORDER AND SHIPPING INFORMATION

#No responsibility is taken for items lost or damaged in transit.

DOMESTIC ORDERS - Orders usually arrive within 3-7 business days (includes tracking)

INTERNATIONAL ORDERS - AIRMAIL
Estimated delivery times*
(Does not include tracking)
New Zealand: Usually 6-7 business days
Asia/Pacific: Usually 7-10 business days, can take up to 3 weeks in some cases
Europe: Usually 10-14 business days, can take up to 4 weeks in some cases
USA/Canada/South America: Usually 10-14 business days, can take up to 4 weeks in some cases
Rest of World: Usually 14-21 business days, can take up to 6 weeks in some cases

Actual delivery times may vary in accordance with your local postal service. If you do not receive your order within the estimated time frame, please send an email to:

admin@alanafairchild.com so we can follow it up. Include your full name, delivery address, the date of your order and the titles you ordered.

*Business days are weekdays, excluding public holidays.
* Estimated delivery time between metro areas of major cities. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control.

Returns policy - We will only accept returns of products, within 8 days of the shipping, only if you were sent the incorrect item. A full replacement or refund will apply including any shipping costs.


Important information about foreign shipping

Tolls, taxes, and other fees not indicated in the total price may apply to international shipments.


Shipping available for the following countries:

  • Australia
  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Comoros
  • Congo - Brazzaville
  • Congo - Kinshasa
  • Côte d’Ivoire
  • Djibouti
  • Equatorial Guinea
  • Eritrea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana
  • Guinea-Bissau
  • Kenya
  • Lesotho
  • Liberia
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Réunion
  • Rwanda
  • São Tomé and Príncipe
  • Senegal
  • Seychelles
  • Sierra Leone
  • Somalia
  • South Africa
  • Sudan
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Western Sahara
  • Zambia
  • Zimbabwe
  • Afghanistan
  • Armenia
  • Azerbaijan
  • Bangladesh
  • Bhutan
  • Brunei
  • Cambodia
  • China
  • Hong Kong SAR China
  • India
  • Indonesia
  • Japan
  • Kazakhstan
  • Kyrgyzstan
  • Laos
  • Macau SAR China
  • Malaysia
  • Maldives
  • Mongolia
  • Myanmar [Burma]
  • Nepal
  • Northern Mariana Islands
  • North Korea
  • Pakistan
  • Philippines
  • Singapore
  • South Korea
  • Sri Lanka
  • Suriname
  • Taiwan
  • Tajikistan
  • Thailand
  • Timor-Leste
  • Turkmenistan
  • Uzbekistan
  • Vietnam
  • Albania
  • Andorra
  • Austria
  • Belarus
  • Belgium
  • Bosnia and Herzegovina
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Faroe Islands
  • Finland
  • France
  • Georgia
  • Germany
  • Gibraltar
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Montserrat
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • San Marino
  • Serbia and Montenegro
  • Slovakia
  • Slovenia
  • Spain
  • Svalbard and Jan Mayen
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City
  • Canada
  • Greenland
  • Mexico
  • Saint Pierre and Miquelon
  • United States
  • U.S. Minor Outlying Islands
  • Anguilla
  • Aruba
  • Bahamas
  • Barbados
  • Bermuda
  • British Virgin Islands
  • Cayman Islands
  • El Salvador
  • Fiji
  • Guadeloupe
  • Guatemala
  • Honduras
  • Jamaica
  • Netherlands Antilles
  • Saint Barthélemy
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Vincent and the Grenadines
  • Trinidad and Tobago
  • Turks and Caicos Islands
  • Antigua and Barbuda
  • Argentina
  • Belize
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Costa Rica
  • Cuba
  • Dominica
  • Dominican Republic
  • Ecuador
  • Falkland Islands
  • French Guiana
  • Grenada
  • Guam
  • Guinea
  • Guyana
  • Haiti
  • Martinique
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Puerto Rico
  • South Georgia and the South Sandwich Islands
  • Uruguay
  • U.S. Virgin Islands
  • Venezuela
  • Bahrain
  • Egypt
  • Iran
  • Iraq
  • Israel
  • Jordan
  • Kuwait
  • Lebanon
  • Libya
  • Oman
  • Palestinian Territories
  • Qatar
  • Saudi Arabia
  • Syria
  • United Arab Emirates
  • Yemen
  • American Samoa
  • Antarctica
  • Bouvet Island
  • British Indian Ocean Territory
  • Christmas Island
  • Cocos [Keeling] Islands
  • Cook Islands
  • French Polynesia
  • French Southern Territories
  • Heard Island and McDonald Islands
  • Kiribati
  • Marshall Islands
  • Micronesia
  • Nauru
  • New Caledonia
  • New Zealand
  • Niue
  • Norfolk Island
  • Palau
  • Papua New Guinea
  • Pitcairn Islands
  • Saint Helena
  • Samoa
  • Solomon Islands
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna

Payment methods

  • PayPal (including credit card, debit card, and bank transfer)
    By choosing this payment method you will be automatically directed to PayPal's site in the next step. When you've entered your information there, you'll be brought back to this store to complete your order.